Egypt, Saudi Arabia, Kuwait, U.A.E., Tunisia, Algeria, Morocco, Oman, Turkey.
What’s the delivery time for my order?
After placing your order, the whole process of preparing, packing and shipping to your doorstep can take between 1 and 3 weeks depending on your location, once you placed an order, you will receive a tracking number and estimated time of arrival
Where is my order?
Your order can be tracked using the tracking code you will receive in 48 hours after placing your order. If you have not received the email after placing the order, please contact us and we will help you out.
How do you ship your packages?
We ship most of our products directly from our production facility in Egypt. The products are shipped to a local courier by air freight, and from then on you can track your order with the local courier right to your doorstep.
My order arrived damaged, what can I do?
We are sorry to hear that. If your order arrived damaged, please send us some clear photos of the damage, and we will offer a way to replace the broken part or refund your order. This is not usual practice, but together we can find the best solution for your specific case
